Where will your customers be hiding in 2018? Use these five tools to generate new leads and increase your sales.

It’s said that the best defence is a good offence. This is particularly true in cybersecurity, where the average cost of a security breach in Australia is more than US$100 per compromised data item, according to a 2017 Ponemon study. Considering how many data items can be at risk in the event of a breach, this could rack up quite a hefty bill.

Many businesses have leapt headfirst into cloud technology, only to abandon it later when it failed to live up to the hype.

Improving employee productivity through technology

Live streaming could be the next big thing in SME marketing. Here’s why you’ll want to make it part of your strategy.

Research and advisory firm Gartner predicts that by 2019, up to 30 per cent of new software will be cloud-only. For today's businesses, the cloud already offers clear benefits of agility, scalability, cost and innovation.

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Many SMB owners are constantly pressed for time. Choosing the right accounting software platform could help streamline your finances and enhance your productivity.

In today's changing employee environment, where numerous entry points are spread across a decentralized workforce, it's critical to adopt new, holistic approaches to data security.

DATA SECURITY IN A CHANGING WORLD.

We live in the era of digital disruption, when always-on connectivity, a mobile workforce and globalization leave us more vulnerable than ever to cybersecurity assaults. In this brave new world, keeping customer and company data safe is a seemingly insurmountable challenge.

Productivity-boosting technologies you can use today

When it comes to technology, most of the talk is about tomorrow. But the truth is, many of the tools you need are here today. Using technology efficiently can boost business productivity in spades and most of it, surprisingly, is more convenient, collaborative and affordable than the clunky old systems of yesterday.

Let’s start with the granddaddy of all – productivity boosters.

Protect your valuable data with endpoint security

Modern technology presents a potential security nightmare for IT. Ransomware attacks and well-publicised cases such as the loss of a laptop with sensitive data by a US Secret Service agent have highlighted the risks involved in defending critical assets against loss or theft.

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Upgrade your IT systems to maximise business potiential

If your employees are wasting time and effort on failing IT systems, then your business could be losing a fortune. Upgrading your digital infrastructure is a sound investment. Here's why.

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When ideas and knowledge can easily be shared both within and outside an organisation, pooling skills can create much better outcomes. Given that contractors and teleworkers make up a big part of the SMB workforce, it's easy to see why collaboration software has become so popular for connecting people and information where they are most needed.

Competition is fierce in the small and medium business (SMB) IT solutions space today, with global giants Google and Microsoft vying with a multitude of smaller solutions providers for every dollar of IT business investment.

With storage cheap and plentiful, SMBs process more data than ever before. It also means that loss of such data can hit the business hard in the hip pocket. So it's worth devising a solid data backup strategy for your business.

Many smaller businesses skimp on their data backup, considering it too expensive or time-consuming. But with events like hardware failure, natural disasters, malicious software and ordinary human error waiting to decimate your data, it's not a matter of if it happens but when. In short, backup is your digital insurance policy. Here are some tips on how to get your data backups in order.

Cybersecurity threats are often associated with larger corporates and multinationals. But the truth is that – as with the recent WannaCry ransomware virus – businesses of any size are at risk.

Unfortunately, many small and mid-sized businesses (SMBs) don't take the threat seriously, or they don't have the resources to manage them. This makes them ill-prepared to safeguard against an attack, and vulnerable to having their operations disrupted. A 2012 study in the US found that 60 per cent of SMBs go out of business within six months of a breach.

WannaCry ransomware made global headlines recently as it infiltrated thousands of SMBs as well as larger operations like telcos, schools and hospitals, including some large-scale victims like the UK’s National Health Service.

Be assured, this is not the first ransomware infection of its kind, and it won’t be the last. For most businesses, the question isn’t if they will be hit, but when. Cybercriminals are constantly releasing new variants with modified code that look to exploit fresh loopholes, so the ransomware threat will remain persistent.