servicePlus Rental Plan

Why choose a servicePlus Rental?

Our servicePlus Rental Plan provides businesses with a flexible rental plan that includes the best service levels & upgrade options available within New Zealand.

Our servicePlus Rental will increase your user productivity & efficiency while at the same time reducing your total IT costs per annum. Our servicePlus Rental is 100% tax deductible, meaning your precious capital is not ‘tied up’ in rapidly depreciating assets and removes the need to predict what your future IT requirements may be.

Hardware Service & Support

We have all heard the saying ‘time is money’ and if your equipment fails you do not want to be exposed to user downtime while waiting for equipment to be repaired nor do you want to be paying for someone’s time to diagnose & repair the problem. You want to be back up and running as quickly as possible. With a servicePlus Rental Plan we guarantee you will be.

The following services are included in our servicePlus Rental providing you with the best value for money.

4 Hour On-Site Hardware Warranty*

In the event of a hardware failure our support team will be on-site within 4 hours to repair the fault, if we do not think the issue can be resolved on-site we will urgent courier replacement equipment within 4 hours.

* 4 Hour response within the greater Auckland business area, next business day outside of Auckland.

Replacement Equipment

In the event that a hardware or software fault cannot be fixed we will immediately supply you with replacement equipment of the same or better specification.

Loan Equipment

If, for whatever reason you need a spare part or replacement piece of equipment to assist with diagnosing a problem, we will be happy to supply the item you require at no charge, to assist with the troubleshooting process.

Business Continuity

In the event of a disaster to your business e.g. fire, theft or damage, we will supply you with replacement equipment until you have the ability to sort out your insurance.

Flexible Upgrade Options

Most businesses have a hard time trying to ascertain what their IT requirements will be for the future. To assist our customers with these challenges we have included the following flexible upgrade options to allow you to change or upgrade your equipment as your needs change.

Upgrade or Add

At any time during the rental period you can upgrade your equipment by adding additional items to your agreement and simply pay the incremental price per month.

Replace*

Once you are 80% of the way through your rental period, you may exchange or replace all your equipment for new equipment without incurring any penalties by simply signing a new rental agreement for the same term as the original agreement.

* excludes server equipment

Early Re-Sign

You are able to exchange/replace your equipment for new equipment prior to the end of your rental period providing that the monthly value of the new agreement is more than the existing agreement. Depending on your requirements an early upgrade fee may apply.

click here to download our servicePlus rental plan

  • increase staff productivity & efficiency
  • reduce downtime & annual IT costs
  • super-fast 4 hour on-site response time
  • resolve immediate repair or replacement
  • flexible upgrade & update options

“Thank you Carol it has been a pleasure dealing with your company over the last few days. I have found all the people I have spoken to to be very helpful and pleasant to deal with. Keep up the great Customer Service. ”
Morag McKinlay-Gray - Grace Removals Group
“I just wanted to say thanks for the excellent service you and your company provided. It's head and shoulders above your competitors and we wont be looking to anyone else if we have a similar requirement in the future. ”
Scott Walkinshaw - RD1 Limited
“Matt, you have no idea how much we appreciate the responsiveness you, Carol, Luke, Robert & all give us! For what it is worth you deserve a gold star. Many, many thanks.”
Irvine Cooper - KM Services
“Yakka Apparel Solutions has had a relationship with Computer Leasing since 1999 and I’m always appreciative of their professional, up-to-date, honest advice delivered with a friendly customer service focus. Their invoicing is second to none because it has all the details (make, model, serial number and warranty), followed by a friendly reminder when the cut-off date for discount is drawing near. What more could you ask for!”
Robyn Plummer - Yakka Apparel Soulutions Ltd
“Nicolene has asked me to pass on her appreciation for the speed at which you moved to have her machine fixed. It is not often these days we can rely on such good service and your team does it very well.”
Mary M Tonner - North Harbour Law