 | do you deliver and install? |
| | Delivery by courier is included free of charge (Nationwide).
Equipment installation is available at standard hourly rates. |
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| what area do you cover? |
| | We service all of New Zealand, however our 2 hour on-site support only applies to the greater Auckland area. Courier charges may apply for machines ordered outside the greater Auckland area.
To find out more information fill in our enquiry form
or contact us now on 0800 667 667 |
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| how do I know which computer to lease/rent? |
| | That’s where we come in! Tell us what you need it for and we will advise you on the best machine for you. Our expert team often finds that our clients require lower specification machines than they think – saving you money. |
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| how soon can you deliver the computing equipment that I need? |
| | For between 1 to 5 computers within 5 hours of your order (can be within 2 hours if urgent – fees may apply)
For over 5 computers we can deliver within 24 hours |
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| what if the computer(s) is/are stolen or damaged? |
| | You are responsible for all equipment while it is at your premises. We recommend that you check with your insurance company to ensure that our computers are covered under your policy. |
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| what if I want to terminate the contract early? |
| | We acknowledge that people’s needs sometimes change and this is one of the benefits of renting through our smartCare package, flexibility to meet your needs. Therefore, if you want to terminate early, we simply calculate the rate for the shorter term of the contract (rates get progressively higher for shorter term contracts), and you just have to pay the difference between the two rates plus a modest termination fee.
Under our technology+ leases early termination is possible but clients are typically required to pay the remainder of the lease payments with a discount. |
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| why use Computer Leasing Limited over another leasing company? |
| | The 4 key differentiating factors of Computer Leasing are:
Our support levels are unsurpassed in the industry– on smartCare we are the only company providing guaranteed 2 hour on-site support during business hours (when required), 24 hour phone support, Microsoft application support (on software leased from us) and immediate replacement of faulty machines.
Because we understand that business needs change, we are very flexible when it comes to variations or changes to your lease or rental arrangement with our smartCare contracts.
The machines we supply you with are made with quality components making them the most reliable in the market – this means you can get on with your business.
We provide the full range of IT services, everything from your hardware to your networking requirements, meaning you can find accountability from one company. Leasing from us means we come in and solve the problems, no “if’s” or “buts” - If there is something wrong with technology in your business... we make it our business...end of story!..
To find out more information fill in our enquiry form
or contact us now on 0800 667 667 |
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| what if the computer crashes and all my data is lost? |
| | We use the most reliable components in the industry to minimise this problem, however in the rare event of a problem the back up of all data on the machine(s) is your responsibility. We recommend back up procedures to all our clients and we lease tape drives, CD writers and zip drives for this purpose. |
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| what if I don't want to lease computing equipment from you but I just need support? |
| | Computer Leasing offer a complete support package for small to large businesses. We can tailor a support solution to meet your needs. |
