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smartCare Support

As a leading outsourced IT support provider to businesses, clients contract us to deliver IT support services that free up their staff to concentrate on their main business, instead of fixing computer problems.

We've built our business around the level of support that we provide to our customers. Whether you are wanting a fixed monthly support agreement with no hidden costs, a helpdesk agreement to help control support costs or just an ad-hoc support service, we have a variety of options to best meet your support or budget requirements.

Below is a brief description of some of the support options we have available.

smartCare Premium Support Agreement
   2 Hour On-Site Response
   On-Site Support
   Phone Support
   Email Support
   Remote Support
   Monthly PC & Server Maintenance

smartCare Helpdesk Support Agreement
   2 Hour On-Site Responce
   Phone Support
   Email Support
   Remote Support

smartCare Network Monitoring
   Real-time Monitoring & Alerts
   Real-time Performance Reporting
   Hardware Asset Inventory
   Software Asset Inventory
   Monthly Reporting

For more information click here to fill in our enquiry form.

  smartCare Premium
  smartCare Helpdesk
  smartCare Monitoring
  After Hours Support
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